The questions a security officer would ask.
What happens if I lose my password?
If you lose your password and the encryption recovery code, you lose your data too: it is encrypted in your browser and nobody, us included, can reopen it. The encryption recovery code is shown once at sign-up: keep it. It is different from the 10 recovery codes of the second factor, which only matter if you lose your authenticator app.
How much does AI cost with my own key?
Nothing more from us: using your own API key is included in Plus and you pay your provider for actual use, with no markup. You set the spending cap at the provider.
Where is my data?
Account and applications on our server in Switzerland, encrypted in your browser: we cannot read them. The posting address and the texts of the included AI pass through our server in clear, only after your consent: the table above shows who sees what. With your own API key the AI goes from your browser to the provider.
Do you send applications on my behalf?
No, never. The AI prepares drafts and fills in fields. Sending stays with you.
Can one user’s information end up in another’s?
The separation is in the code: every AI request is built only with the data of the user making it, with no shared conversations or memory. With your own API key the AI then runs on your account at the provider, which nobody else uses.
What if your server is compromised?
The JavaScript that encrypts your data is served by our server: if it were compromised, it could read what you type and the API key while you use it. That is why you use a key dedicated to Jobdossiers, with a spending cap at the provider, which you can revoke at any time.
Can I export and delete everything?
Yes. Full export to CSV, Excel or JSON, and account deletion: data and files are removed.
Is Jobdossiers connected to public bodies or job portals?
No. It is an independent service, not affiliated with SECO, the RAV/URC offices or Job-Room, nor with any other public body or job portal. The optional Job-Room support only helps prepare the data for those who must document their job-search efforts in Switzerland: it is not connected to the portal.